Privacy Policy

NurseGrid Prep (“we”, “our”, or “us”) provides a task manager and NMC licensing exam-style question bank for student nurses and midwives in Ghana. This Privacy Policy explains what information we collect, how we use it, and the choices you have. We handle personal data in line with the principles of Ghana's Data Protection Act, 2012 (Act 843). By creating an account or using NurseGrid Prep, you agree to the practices described here.

• Account information: name, email address, hashed password, nursing school, and cohort (if provided).
• Study activity: tasks, notes, care plans, question attempts, bookmarks, and progress statistics you create while using the app.
• Payment information: when you purchase full access, card payments are processed securely by our payment partners, and local payment requests are verified using the transaction reference you submit. We do not store full card numbers on our servers.
• Device information: browser type, IP address, device identifiers, and push notification tokens (only if you enable notifications in our mobile apps).
• Usage data: pages visited, features used, and general analytics to help us improve the product.

• To provide, maintain, and improve the task manager, question bank, and other core features.
• To process payments and manage your subscription or access period.
• To send transactional emails, such as password resets and purchase receipts.
• To send one weekly email to every registered account describing what is new in the product and the state of that account’s access. This is part of having an account rather than a separate marketing list: it goes only to people who registered, it is sent at most once a week, it carries no third-party advertising, and every message contains a one-click unsubscribe link that works without signing in.
• To detect and prevent fraud, abuse, or account sharing that violates our Terms of Service.
• To comply with legal obligations and enforce our agreements.

We do not sell your personal information. We share limited data with trusted service providers who help us operate NurseGrid Prep, including our hosting provider, database provider, and payment processors (Stripe for card payments). These providers are only permitted to use your data to perform services on our behalf.

We use essential cookies to keep you signed in and to remember your session securely. We do not use third-party advertising cookies. If we add analytics tools in the future, we will update this policy accordingly.

We retain your account and study data for as long as your account is active. If you delete your account, we will delete or anonymize your personal information within a reasonable period, except where we are required to retain it for legal or accounting purposes.

• You can update your profile information at any time from Settings.
• You can request a copy of your data or request deletion of your account by contacting us at the email below.
• You can stop the weekly email at any time with the unsubscribe link at the foot of any message. It works immediately and without signing in, and it does not affect your account or your access.
• We do not sell your information, and we do not share your email address with advertisers.

NurseGrid Prep is intended for nursing students and is not directed at children under 13. We do not knowingly collect personal information from children under 13.

We use industry-standard measures — including password hashing, encrypted connections (HTTPS/TLS), and access controls — to protect your information. No method of transmission or storage is 100% secure, but we work to protect your data to a high standard.

We may update this Privacy Policy from time to time. We will post the updated version on this page with a new “Last updated” date. Continued use of NurseGrid Prep after changes means you accept the updated policy.

If you have questions about this Privacy Policy or your personal information, contact us at support@nursegridprep.app.